References |
1. Senge, Peter. The Fifth Discipline, 1st ed. New York, NY. Currency & Doubleday Publishing, 1990.
2. Bethune, Gordon. From Worst to First, NY, NY. John Wiley & Sons, 1998, p.126, 64, 234, 37, 96, 110
3. Perrow Charles, Normal Accidents, Princeton, NJ. Princeton University Press, 1999, p. 94
4. Nierenberg, Gerald, The Art of Creative Thinking, NY, NY. Barnes & Noble Books, 1982, p. 194, 112
5. Covey, Steven. Seven Habits of Highly Effective People, New York, NY. Simon & Shuster, 1989, p. 40, 277, 137, 174, 158, 83, 58, 34
6. Kepner, Charles H. and Benjamin B. Tregoe, The New Rational Manager, Princeton, NJ. Princeton Research Press, 1981, p. 33
7. Deming, W. Edwards, Out of the Crisis, Cambridge, MA, MIT Press, 1986,
8. Buys, J.R. and J.L. Clark, Event & Causal Factor Charting, U.S. Department of Energy, Deputy Assistant Secretary for Office of Safety and Quality Assurance, May 1993.
9. Office of Nuclear Energy, Root Cause Analysis Guidance Document, U.S. Department of Energy, Feb 1992.
10. Gano, Dean, Apollo Root Cause Analysis, Yakima, WA, Apollonian Publications, 1999.
11. Tufte, Edward. Visual Explanations, Cheshire, CT, Graphics Press, 1997.
12. Emory, F.E., Editor, Systems Thinking, Selected Articles, 1969.
|
|